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Answering Services: What Business Owners Should Know New businesses are usually trying to lower their overhead. One way of accomplishing this is foregoing non-essential expenses. A receptionist is however the one constant that serves as both a crucial but high expense. A receptionist is integral to any well-run business and it is difficult to do without one. At minimum wage, a receptionist will cost you from $120 upwards at minimum wage. If you’re looking to save yourself from spending this type of money, then you should consider hiring an answering service company. Below are some points to help you understand how answering service pricing works. When you choose to contract an answering service provider, think of it as an investment. The start-up cost is essential as a first consideration. Most companies that provide answering services to clients include a setup fee. A fee of around $15 upwards is the norm, but this varies depending on the company. The size of your business does not affect the setup fee. Small and large businesses alike are charged the same. The second thing you should consider is answering service cost. Different answering service providers project different costs. The total cost will be determined by the type of package you choose. However, one key similarity is that all companies will have a standard monthly fee set. Referring back to the monthly fee will give you an indication of how much it will cost to use the service. A range of $19 per month can be the minimum it will set you back to cover a set number of calls each month.
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It is necessary to consider additional features when discussing answering service pricing. This includes whether you wish to have a unique call forwarding number. Answering service providers generally have their own selection of numbers from which you can choose from. $10 is the amount it will cost you to buy that unique number. Taking and delivering of message carries its own separate charges. An average of $5 a month will usually cover the cost of taking these messages.
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Customer preferences tend to dictate the packages that they will favor. It is the client that determines how a package will be customized to their needs. Factors such as volume of call and duration of the contract will all arise from customer preferences. Usually, it is less affordable to maintain a monthly contract as opposed to a long-term contract. Larger enterprises should opt for long term contracts as these will be more favorable to them. Answering service pricing depends on the call charging you opt for. The two distinct call charging options are per call and per minute. The types of calls you receive will affect which one you prefer. The second choice is better suited to companies that field long phone calls. Charges per minute may range from $0.78 while per call may be $0.45. With the information above, you now have a better grasp of how answering service pricing works.